Billing Practices
Customer service
Diversity of Products or Services
Price Affordability
Product or Service Quality
Value for money

1. No matter how much you reduce your sewer use, you will never see it reflected in your bill - because no one monitors it.

Your "usage" is totally based on your water consumption...regardless of other factors like watering trees, grass, or a pool...none of which goes down the sewer. OR you can spend $3500+ to get a sewer meter. Apparently, reviewing your property and listing such other factors like the pool, grass, trees and adjusting your rates accordingly is also too difficult. 2.

NOW they have dummied down the billing format - because consumers are too *** to be able to read and understand the old format.

Consumers need something 'easier'. How insulting.

Product or Service Mentioned: Tucson Water Residential Water Supply.

Reason of review: Pricing issue.

Monetary Loss: $50.

Preferred solution: Review my property with rep. and revise bill..

Company wrote 0 public responses to the review from Feb 02, 2017.
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